M365 Changelog: New Azure AD built-in roles – Knowledge Admin, Knowledge Manager and Exchange Recipient Admin

MC252959 – Microsoft has created 3 new built-in roles in Azure AD (recently renamed Microsoft Entra ID) for you to manage Microsoft Viva Topics and Exchange Online admin settings.

  • Knowledge Admin – Users in this role have full access to all knowledge, learning and intelligent features settings in the Microsoft 365 admin center.
  • Knowledge Manager – Users in this role can create and manage content, like topics and acronyms. These users are primarily responsible for the quality and structure of knowledge.
  • Exchange Recipient Admin – Users with this role have read access to recipients and write access to the attributes of those recipients in Exchange Online.

When this will happen

These roles are available in all environments now.

What you need to do to prepare

Because Global administrator accounts are powerful and vulnerable to attack, Microsoft recommends that you have fewer than five Global Administrators. Use these lower privileged roles instead.

Learn more:

Knowledge Administrator

Knowledge Manager

Exchange Recipient AdministratorAdditional information