M365 Changelog: Copilot in Microsoft Teams: Send popover message to users about Copilot

Summary

Microsoft Teams will send organizational messages to promote Copilot for Microsoft 365 adoption. The rollout will start in late March 2024 and admins can configure the messages in the Microsoft 365 admin center. No admin action is required for the rollout.

MC759459 – Microsoft 365 admin center: Drive Copilot for Microsoft 365 adoption with organizational messages in Microsoft Teams

To drive awareness and adoption of Microsoft Copilot for Microsoft 365, you can now reach users with organizational messages in Microsoft Teams.

When this will happen:

General Availability (Worldwide): Microsoft will begin rolling out in late March 2024 and expect to complete by mid-April 2024.

How this will affect your organization:

In the Microsoft 365 admin center’s Copilot for Microsoft 365 Usage report, you will see a new action card where you can configure a templatized organizational message. After the organizational message is configured, users who have not used Copilot for Microsoft 365 in the last 30 days will see a popover message in Microsoft Teams recommending they use Copilot in Teams. Note that it may take up to 24 hours from the time the organizational message is configured until users start receiving the messages.

What you need to do to prepare:

This rollout will happen automatically with no admin action required. You may want to notify your users about this change and update any relevant documentation as appropriate. Admins with Global Admin and/or Organizational Message Writer roles will be able to configure the organizational messages inside the Microsoft 365 admin center usage report.

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You can see the new action card in the Microsoft 365 admin center by navigating to Reports > Usage > Copilot for Microsoft 365.

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The users see Teams in-product Teaching Popovers in the new Teams recommending they use Copilot in Teams.

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