The Friday Funny: Death Star Help Desk
We’ve already blogged about Stormtroopers guarding Google data centers and Star Wars-themed custom PC cases, but now it’s time for something completely different: A behind-the-scenes look at the IT help desk at the Death Star.
Produced by Kane Films, the short film shows a few minutes in the life of Imperial Help Desk Technicians (such as TK 2588, pictured) responding to all sorts of support requests from mostly clueless callers. Watch the video below and see for yourself what the IT department on the Death Star has to deal with.
Say Goodbye to Traditional PC Lifecycle Management
Traditional IT tools, including Microsoft SCCM, Ghost Solution Suite, and KACE, often require considerable custom configurations by T3 technicians (an expensive and often elusive IT resource) to enable management of a hybrid onsite + remote workforce. In many cases, even with the best resources, organizations are finding that these on-premise tools simply cannot support remote endpoints consistently and reliably due to infrastructure limitations.
So what do you think IT support on the Death Star would be like? Drop me an email with your thoughts.