Michael has been an IT Pro since 1998. He has worked predominantly in the Windows world including client and server operating systems, on-prem systems engineering (AD, DNS, etc.), and over the last ten years or so has embraced and immersed himself in all things Microsoft 365 - including Exchange Online, SharePoint Online, Teams, OneDrive, and Microsoft Entra ID. He has written articles here on Petri based on these technologies. Michael strives to help other IT Pros with getting more efficient (especially with PowerShell) in their day-to-day tasks and offering solid assistance on larger projects.

Last Update: Sep 04, 2024
I’m going to bet you probably haven’t heard of Microsoft Bookings. Would you like an alternate infrastructure to take care of scheduling appointments with your customers and users over the phone? Microsoft has just the thing for you! A website service called Bookings. The easy-to-use, customizable webpage interface provides your users the ability to find…

Last Update: Sep 04, 2024
Today, Microsoft allows your users to submit feedback about Microsoft 365 products at your organization. Are you curious about what they’ve been saying? Your curiosity will soon be satisfied. This feedback will start to be visible in the Microsoft 365 admin center under the Health category, in the Product feedback node. This new experience will…

Last Update: Sep 04, 2024
For all you IT Pros continuing to support an on-premises Exchange Server infrastructure (in any configuration), Microsoft has a vital message for you: It is extremely important to keep Exchange up to date. Due to the number of customers that were unprepared to install last month’s (Mar ’21) Emergency security patches, many had to scramble…
Last Update: Jun 08, 2025
Learn about the Windows Recovery Environment and how to access and use it to troubleshoot and fix common technical issues with your computer, like when Windows won’t boot. The Windows Recovery Environment (WinRE) is a powerful feature that provides essential tools for diagnosing and resolving various Windows startup problems. What is the Windows Recovery Environment…

Last Update: Sep 04, 2024
IT Pros – your users will be very pleased to hear that Microsoft has finally announced a timeline for the support of Delegate Mailboxes on the Outlook mobile app (iOS and Android). What is a delegate mailbox? Read on! A delegated mailbox is a type of mailbox that allows you to share some of the…

Last Update: Feb 20, 2026
Microsoft announced recently that the rollout of a new feature in Teams usage reporting has completed and should be available for all. This will put many an IT Pro’s minds’ at rest, at least a little more. 🙂 Prior to the rollout of MC244599, the Teams admin center exposed user personally identifiable information (PII) like…

Last Update: Sep 04, 2024
Supporting a remote workforce, especially if you haven’t had the time to plan, assess, execute, and support it, can be daunting. Almost all organizations have had this thrust onto their IT departments’ plates for over a year now. Regardless of what your company’s long-term plans are for where your employees will work, it would behoove…

Last Update: Sep 04, 2024
“Everyone needs some extra time.” I doubt you’ll meet many in IT that won’t agree with this statement. I certainly could use a few extra hours every week. Like, 3. That’s probably the sweet spot. Struggling to effectively prioritize and organize your time, manage meetings, find time to focus? Microsoft mentioned last July that “time…

Last Update: Sep 04, 2024
Over the past year, Microsoft’s Outlook mobile development team has been assisting you and your users with providing a clear and separate perspective between your work and personal accounts in the Outlook mobile app. They’ve also helped users identify external messages for security purposes and to keep malicious threats out of your networks. There are…

Last Update: Sep 04, 2024
You’re running late prepping for a meeting…your supervisor asked you to whip up a short PowerPoint slide deck for your part of the presentation…You forgot! Scrambling, you add a few boxes, ovals, and polygon shapes for some key data but you’re spending an inordinate amount of time trying to get all your graphic elements to…

Last Update: Sep 04, 2024
Microsoft will be rolling out a simplified sharing control for files stored in SharePoint and OneDrive. This will allow users to more easily control the sharing of files for their collaborators.

Last Update: Sep 04, 2024
One of Microsoft Excel’s Project Managers (PMs) on the Office Insider team recently published another ‘Feature deep dive‘. They announced a coming feature called Show Changes, which will allow authors more confidence when sharing and collaborating with others on Excel for the Web. ‘Show Changes’ will allow users sharing Excel files on OneDrive or SharePoint…