IT Knowledgebase Articles

Historically when integrating with Microsoft Teams voice you would need to work with Microsoft to migrate your own telephone numbers to Microsoft and use their calling plans.  The other option is to create a direct route, implement your own session boarder controller (SBC) or a hosting provider session boarder controller and then link this to…

Microsoft 365 is the most widely used cloud application for business and it has several different technologies that are designed to protect your data. Let’s take a closer look at Microsoft 365’s built-in data protection technologies and see what steps you might need to take for your own complete data protection needs. Sponsored: Afi.ai provides a modern…

Ignite Hero The second installment of Microsoft Ignite November 2021 kicks off today, November 2nd, at 4.15 CET with the opening keynote by Satya Nadella. The conference runs through to November 4th. Many of the sessions can be watched on-demand after the event but not all of them. In this article, I’m going to cut…

In this quick guide, I’m going to show you how to download the Windows 11 ISO image file, which you can use to install Windows 11 in a virtual machine (VM), perform a Windows 11 upgrade from Windows 10, or use to create your own installation media. If you want to install Windows 11 in…

In this article, I’m going to describe how to use Microsoft 365 Defender Threat Analytics to improve security in your organization. Over three Petri articles, we’ve dived into what Microsoft Defender for Endpoint (MDE) is, how you can migrate to it, and how it should be configured. Part 1: Understanding Microsoft Defender for Endpoint and…

With the rise in remote workers the risk of ransomware is higher than it has ever been before. By now most people know that ransomware is a type of malware extortion scheme that typically encrypts files and folders preventing access to critical data or sometimes it can also be used to steal sensitive data. After…

The Surface brand is full of products that tried something different. The classic Pro put a different spin on a tablet, the Studio with a twist on the desktop, and then there is the Duo, the two-screen foldable that is Surface in name but it does not run Windows. When I took a look last…

Test Base for Microsoft 365 is a platform which allows you to script and automate your application compatibility testing. Hosted in Azure, and based on Azure virtual machines, this service allows the easy onboarding of applications through a dedicated area of the Azure portal. To validate apps in Test Base, you should: Sign up for…

Experiencing a disaster is one of the worst possible events for both businesses and their IT departments. However, there is one worse event – failure to recover from the disaster.  While every IT department should have a disaster recovery (DR) plan, that doesn’t mean every DR plan will work. In the best case, a failure…

Accessibility is one of the fundamental elements required when creating inclusive technology. When developing a platform that over a billion people worldwide use daily, it’s vital to understand the impact poor usability and accessibility can have. Poor usability can cause irritation for the average user, but it can be a complete blocker to those who…