Windows 11 Version 24H2 Update Causes Blue Screen Crashes on Select Asus Models

Microsoft has acknowledged a new issue leading to the Blue Screen of Death on certain Asus devices. The company has placed a safeguard hold that prevents the installation of Windows 11 version 24H2 on the affected computers.

On the Windows Health Dashboard, Microsoft explained that users attempting to install the Windows 11 version 24H2 update may encounter error messages and the Blue Screen of Death. This issue is linked to hardware incompatibility and specifically affects certain Asus models, including the X415KA and X515KA.

“After attempting to update to Windows 11, version 24H2, some ASUS devices, specifically the X415KA and X515KA models, might encounter an issue where the system is unable to complete the update. During the update process, devices might experience a blue screen with an error message and cannot complete the installation of version 24H2,” Microsoft explained.

According to Microsoft, Windows 11 version 24H2 will not automatically appear as a Windows Update on affected Asus systems. Users are also advised against manually updating to the latest version using the media creation tool or the Windows 11 Installation Assistant. Moreover, Microsoft recommends that administrators check safeguard ID: 54157480 in the Windows Update for Business reporting function.

Microsoft is collaborating with Asus to resolve hardware compatibility issues with Windows 11 version 24H2. However, it is unclear when the update will be re-released for the affected systems.

What are the other issues blocking upgrades to Windows 11 version 24H2?

Additionally, several other issues have prompted Microsoft to block the Windows 11 version 24H2 update in specific cases. For example, users of the Voicemeeter app may experience blue screen crashes with a “MEMORY MANAGEMENT” error message. Furthermore, the latest update has caused problems with integrated cameras on some devices that rely on face or object recognition features.

Last week, Western Digital warned that certain SSDs are causing Blue Screen of Death (BSOD) crashes after updating to Windows 11 24H2. The company has released a new SSD firmware update to resolve this crashing issue.