MC273629 – Updated August 03, 2021: Microsoft has updated the content for clarity. Thank you for your feedback.
The Microsoft Teams Call Quality Dashboard (CQD) product group is introducing new logic to their device parsing in Call Quality Dashboard (CQD). This change will improve the accuracy with which Microsoft identifies capture and render devices that Microsoft Teams users rely on every day, enabling administrators to get a better view of their device quality landscape through Call Quality Dashboard.
Key points
How this will affect your organization:
You are receiving this message because this change will impact all tenants, using Call Quality Dashboard (CQD), who are filtering on any of the below dimensions and values.
The dimensions that will have their output modified are:
New possible values:
Previous possible values:
The reason for this modification is to eliminate some obsolete and inaccurate values in this field. Bluetooth devices will now be captured under Wireless, and built-in devices will be captured under Other.
If you currently have custom reports created in Call Quality Dashboard (CQD) that filter upon either of the two above mentioned dimensions, you will notice that the report output will change. If you are specifically filtering on any previously possible value that is not included in the new set of possible values, your report will fail to render the expected results.
Examples:
What you need to do to prepare:
You will want to review your Call Quality Dashboard (CQD) custom reports where you may be filtering on any of the above mentioned dimensions and values, and remove the filtering condition that is set to values that are no longer used in the new dimensions.
Note: Filtering on dimension Second Mic Connection Type > value HDAudio will fail to produce the expected results, however filtering on value >USB will continue to work as it was not updated.
Previous Microsoft Teams Changelog Messages
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