M365 Changelog: Power Platform admin center – Changes to support request product list

MC537127 – Microsoft is making changes to the product listing when creating a new support request in the Help + support page within the Power Platform admin center. Starting on April 7, 2023, this update will begin rolling out per our normal deployment schedule.

How will this affect me?

The following products, which were previously listed as problem subtypes under the Dynamics 365 Customer Engagement product, are now available in the primary product selection menu:

  • Dynamics 365 Sales
  • Dynamics 365 Marketing
  • Dynamics 365 Customer Service
  • Dynamics 365 Omnichannel for Customer Service
  • Microsoft Dataverse
  • Power Platform Administration

Note: This change will not have any functional impact on your license(s).


View image in new tab