M365 Changelog: (Updated) New Microsoft Outlook for Windows and Web: Conditional Formatting

MC720021 – Updated April 25, 2024: Microsoft has updated the rollout timeline below. Thank you for your patience.

Conditional formatting is a feature in Microsoft Outlook for Windows and Web to make messages that meet defined conditions stand out in the message list by using different font colors. The users can specify conditions that an incoming message should meet, such as a sender’s name or email address.

This message is associated with Microsoft 365 Roadmap ID 167976

When this will happen:

Standard Release: Microsoft will begin rolling out mid-March 2024 and expects to complete by early May 2024.

How this will affect your organization:

Users have the ability to highlight messages meeting specific conditions in the message list using various font colors. They can define conditions for incoming messages, such as sender’s name or email address, similar to rules.

To create conditional formatting rules, go to Settings > Mail > Conditional Formatting. These settings are configured per account, and they will apply across all folders.

Conditions supported:

• From
• I’m on the To line
• I’m not on the To line
• I’m on the Cc line
• I’m on the Cc line or To line
• Subject includes

Users can select from a list of 25 different colors. These colors are all accessible and available for Light and Dark modes.

What you need to do to prepare:

Conditional Formatting will appear in your Settings. There is no action needed to prepare for this change. You may want to notify your users about this change and update any relevant documentation as appropriate.