M365 Changelog: (Updated) Enabling New Call Controls with Survivable Branch Appliance

MC514979 – Updated March 16, 2023: This functionality is now fully released. As part of the release users will have additional functionality during the survivability:

  • Users can not only use a dialpad to call but can now call them using profile card and by searching by their name.
  • Users can use call history to call a user with a PSTN.

Note: VOIP calls are only possible if Caller and Callee have PSTN numbers and proper policies in place.

In the event of a network outage, users will soon have access to new call controls with Survivable Branch Appliance. Users will be able to use contact search, dial by name, and initiate a call from their call history. When connected to the same SBA and network, VoIP calls to peers will be routed through PSTN if the call recipient has an associated phone number.

This message is associated with Microsoft 365 Roadmap ID 111421

When this will happen:

Rollout will begin in mid-February and is expected to be complete by late February.

How this will affect your organization:

There is no change required by admins to enable this feature. It will be enabled automatically. For additional information, please visit this documentation.

Additional information