M365 Changelog: (Updated) Contact Unification across Outlook and Teams

MC695487 – Updated February 27, 2024: Microsoft is working on a few changes to the system, and the current Message center post will be updated soon to reflect the latest plan and timelines. In the interim, Microsoft has completed one time migration of Teams, contacts to outlook contact store but any changes in Outlook will not reflect in Teams and vice versa. This will be enabled in next steps for this effort. Please stay tuned for further updates on this via the message center post.

Today, users can see Outlook contacts created with their Entra ID (AAD) account in Teams, but contacts created in Teams are not available in Outlook. To provide a consistent experience Microsoft is making changes to allow Teams contacts, created with a user’s Entra ID (AAD) account, to be visible in Outlook as well.

When this will happen:

Microsoft will provide updates when we are ready to proceed.

How this will affect your organization

Once this change is complete, users will be able to see created contacts across both Outlook and Teams and vice versa.

What you need to do to prepare

You may consider updating your training and documentation as appropriate.