MC229945 – Updated April 27, 2021: Microsoft has updated the rollout timeline below. Thank you for your patience.
Microsoft is simplifying the calling experience in the Teams desktop app (Windows and Mac) by providing a streamlined view that combines contacts, voicemail, and calling history.
How this will affect your organization
When your users update the Teams desktop app, they will see the new calling experience. A streamlined view shows contacts, voicemail, and calling history at once, making it easier to initiate or return a call with a single click.
Additional enhancements that are coming to Teams Calling:
What you need to do to prepare
You might want to notify your users about this new capability and update your training and documentation as appropriate.