M365 Changelog: Deprecated Web client settings update

MC248117 – Microsoft announced in previous releases that some environment settings will soon be deprecated for Microsoft Dynamics 365 and Power Platform online services. These features will be officially removed from the user interface by the end of May 2021.

How does this affect me?
Once the below features are removed, they will not be available in Advanced settings in the Web client or in the Environment settings in the Power Platform admin center.

Please note: Some deprecated features have a replacement available for use. Please ensure that your environments are leveraging these replacement features prior to May 2021.


Deprecated Settings AnnouncementReplacement
Dynamics 365 for Outlook

Related settings that will also be removed:
System Settings > Outlook (tab)
Dynamics 365 App for Outlook
Microsoft Social Engagement

Related settings that will also be removed:System Settings > General > Prevent feature from receiving social data in Dynamics 365
Solutions available in Microsoft AppSource
System Settings > General > For compatibility, use the legacy form rendering engineN/A
System Settings > Synchronization tab > Synchronize resource booking with OutlookDynamics 365 Project Service Automation has evolved into Dynamics 365 Project Operations. For more information, see Project Service Automation Transition

Business Management:

Deprecated Settings AnnouncementReplacement
Relationship RolesConnection Roles

Data management:

Deprecated Settings AnnouncementReplacement
Add Ready-to-Use Business ProcessesN/A


Deprecated Settings AnnouncementReplacement
Mail Merge TemplatesCreate Word and Excel templates

Soon to be deprecated features

The following Web client settings are being deprecated. Although they are still available, they will no longer be supported by Microsoft. These features will be removed by the end of November 2021.

Please begin migrating your environments dependencies to the replacement features.


Deprecated Settings AnnouncementReplacement
Article TemplatesKnowledge article

Service Management:

Deprecated Settings AnnouncementReplacement
Automatic record creation rulesMigrate automatic record creation rules and service-level agreements
Service Level AgreementMigrate automatic record creation rules and service-level agreements

Thank you,