MC279469 – Updated August 16, 2022: Microsoft has updated the rollout timeline below. Thank you for your patience.
Microsoft Teams will now release the ability to record and transcribe 1:1 VOIP and PSTN calls and show the recording and transcription in Call history in the calls details panel. This is a critical feature specifically for our Public Switched Telephone Network (PSTN) customers. In absence of chat, PSTN callees do not have a way to view call recordings and transcriptions.
This message is associated with Microsoft 365 Roadmap ID 83497
When this will happen:
How this will affect your organization:
Meeting Recording Chicklet in Call details panel
Call Details Panel
Meeting Transcript in Call Details Panel
What you need to do to prepare:
Teams admins will need to make sure that AllowCloudRecordingForCalls and AllowTranscriptionForCalling is turned on to enable recording and transcription of 1:1 VOIP and PSTN calls.