M365 Changelog: (Updated) Answers in Viva Information Panel
MC565146 – Updated June 24, 2023: Microsoft has updated the rollout timeline below. Thank you for your patience.
Next month, more enhancements for Answers in Viva will be available for Microsoft Viva customers. Admins will see a new information panel appear in the right column of the Answers tab within the Viva Engage app in Microsoft Teams, and on Yammer.com.
Answers is a conversational experience for asking questions and connecting people to answers that lives within Viva Engage. The new information panel in Answers helps you provide bespoke guidance to your employees to support their use of Answers in your organization. This feature is only visible to administrators until the content is saved and published, then all licensed users of Answers will be able to see the information panel. Consider publishing getting started guidance, key contacts and links to help your employees get the most out of their experience using Answers.
Note: Answers in Viva is available to licensed Viva Suite customers and/or licensed Viva Topics customers. For Answers to be enabled, customer tenants will need to be in Native Mode and require Yammer topics being migrated to Viva Topics.
This message is associated with Microsoft 365 Roadmap ID 124945
When this will happen:
Standard Release: Microsoft will be rolling out this feature in late June (previously early June) and complete in late July (previously late June).
How this will affect your organization:
Answers admins, Viva Engage admins, and Global Admins will see new the new information panel in the right column of the Answers homepage in Viva Engage. Updating the information panel is optional and only administrators will be able to see the default content. Once the admin saves and publishes the content, other employees will be able to view and interact with content in the information panel. The information panel can be reset to its default state at any time. More information about admin roles in Answers and guidance on using the Answers information panel. https://learn.microsoft.com/en-us/viva/engage/eac-answers-admin-scenarios
What you need to do to prepare:
No preparation is required. This is an optional feature that administrators may choose to use in Answers.