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MC229945 – Updated March 19, 2021: We have updated the rollout timeline below. Additionally, we sent a follow-up Message center post with updated details to answer questions and provide clarity. Thank you for your feedback.
We are simplifying the calling experience in the Teams desktop app (Windows and Mac) by providing a streamlined view that combines contacts, voicemail, and calling history.
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Key points
How this will affect your organization
When your users update the Teams desktop app, they will see the new calling experience. A streamlined view shows contacts, voicemail, and calling history at once, making it easier to initiate or return a call with a single click.
Additional enhancements that are coming to Teams Calling:
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What you need to do to prepare
You might want to notify your users about this new capability and update your training and documentation as appropriate.
Learn more: Restore and maintain personal connections with new Microsoft Teams Calling features
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