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Do you have Lync 2010 and BES servers running in your enterprise? Did you know there is a Lync app for BlackBerry devices? Integrating Lync Instant Messaging (IM) with your BES server will give your users the ability to have Lync IM sessions while they are on the go.
The Lync IM integration with BES is provided by the installation of the BlackBerry Collaboration Service. This service can be installed on your existing BES server or on a separate server that is dedicated to just the BlackBerry Collaboration Service. Using a dedicated server for the BlackBerry Collaboration Service will maximize your available TCP connections, allowing the service to respond to any increase of requests. The service works by creating an encrypted connection between your Lync server and the Lync app on your BlackBerry device. When IM sessions are started, the device sends the encrypted message to the BlackBerry Collaboration Service using Port 8181, after validation with the Lync server and AD, the service sends the message to the Lync server.
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For environments with both BES 10.1 and BES 5, unfortunately you will need to install 2 different versions of BlackBerry Collaboration Service due to limited support on the new version. BlackBerry Collaboration Service 10.1 is only supported for devices running OS 10 or higher, so for devices that are older you will need the BlackBerry Collaboration Server 5.0.4 version. The following features are available on BlackBerry devices when integrated with Lync:
There are a few requirements that need to be met before any installation or configuration can begin with the BlackBerry Collaboration Services. The requirements should be prepared in the following order on the BlackBerry Collaboration Service server.
After all the perquisites have been completed you can continue with installing the BlackBerry Collaboration service, which can be installed on the same server as your current BES server or on a separate server.
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During the setup options select the BlackBerry Collaboration Service component:
You have now completed the installation of BlackBerry Collaboration Service which means you can now start publishing the app for Instant Messaging.
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