Jason Wynn

Historically when integrating with Microsoft Teams voice you would need to work with Microsoft to migrate your own telephone numbers to Microsoft and use their calling plans.  The other option is to create a direct route, implement your own session boarder controller (SBC) or a hosting provider session boarder controller and then link this to…

I work with many legal and regulatory organizations that require no retention period for Microsoft Teams channels and their users’ chats. Other industries dictate that the information must be retained for 7 years while other customers don’t want to let go of any information and retain their chats indefinitely. This blog post will assist you…

Microsoft Teams has grown massively in the last 12 months, growing from 44 million active users in April 2020 to over 145 Million users in April 2021. But the business world doesn’t stop; mergers, acquisitions, divestitures is part of the everyday challenge for the IT Pro. Voice and how we use voice in Microsoft Teams…

As we start the new way of working in the second half of 2021, whether it’s back into the office or working hybrid, one aspect we often see left behind are your meeting spaces. As organizations come back into the office, meeting rooms will no longer meet their collaborative requirements. We often see when people…

With Microsoft 365, Cortana can pose a challenge for unintended data retention – if you are looking to disable Cortana for a single user or across your org, here is how to do that.

During Microsoft Ignite 2021, Voices matter: Reconnect with Microsoft Teams Calling, Microsoft introduced a new technology that allows for connectivity from other telephone providers into Microsoft Teams called Operator Connect.  You might be thinking, “we’ve been doing that for years?!” and you’d be right.  Partners and customers have been able to integrate Session Border Controllers…