IT Knowledgebase Articles

In the Windows XP/2003 Recovery Console I cannot access any drives or folders other than the system folder. Can I change this setting? Yes. When you use the Windows Recovery Console, you can use only the following folders: The root folder The %SystemRoot% folder and the subfolders of the Windows installation that you are currently…

What recovery and troubleshooting options do I have in Windows XP? Software and hardware issues can affect the way that your system functions. Severe problems might prevent you from starting Windows XP Professional normally. Software problems: Installing incompatible software, incorrectly changing system configuration settings, or installing faulty device drivers can cause system instability or a…

Active Directory is a hierarchical database that holds information about the network’s resources such as computers, servers, users, groups and more. The main purpose of Active Directory is to provide central authentication and authorization services. Normal administrative tasks when working with Active Directory include creating, managing, moving, editing and sometimes – deleting – various objects…

How can I open protected MS Excel files if I lost (or never knew) the password for opening them? Loosing a password for an important document could become a real problem. At best, it means that you loose some time recovering the password or retyping all the data. Current password recovery solutions offer brute-force tools…

One of the biggest nags for an IT administrator facing the need to format and reinstall a Windows-based operating system is the need to recover that system’s Product ID (or CD-Key). Normally you’d find the Product ID for the installed Windows OS either on the computer’s sticker (found on the bottom of a laptop, or…

How can I recover a deleted dynamic NTFS or FAT32 volume in Windows XP or Windows 2000? When you delete a dynamic volume, the OS erases the volume’s file-system boot sector (sector 0) and removes the volume entry from the Microsoft Management Console (MMC) Disk Management snap-in private region database. However, as part of this…

In the following article, I will demonstrate how to Record Secure Remote Access SSL VPN Gateway Sessions, using Terminal Services/ in conjunction with ObserveIT. In this deployment, all secure remote access SSL VPN sessions are routed through one or more central remote access gateways, with secondary remote desktop sessions serving as the method to access…

In this article I would like to use the opportunity to tell you a bit about ObserveIT – A company which I have recently began working for (read more about my new job at my “My new job – VP Technologies for ObserveIT – Enterprise Scale Window Server Session Recording” article). Do you use any…

Where can I set an administrative e-mail address, so that if an e-mail is sent to a recipient that does not exist or is misspelled, the e-mail message will be forwarded to the Exchange administrator? The easiest way is to go to the properties of your virtual server and go to the ‘Messages’ tab. Add…

How can I reboot my Alcatel SpeedTouch Pro by using a shortcut or a script? Sometimes you’ll need to reboot your modem in order to make is synchronize with your network carrier, or just to save changes you’ve made to its’ configuration. The easiest way I’ve found it to use a simple Telnet script. The…