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MSP eGuide to Package, Sell and Deliver M365 Security Services

Security is a pressing concern for businesses, especially small and medium-sized enterprises (SMBs). SMBs are 3x more likely to be targeted by cybercriminals than larger companies, making it crucial to invest in robust security measures.*

We understand the importance of security and its impact on your customers’ business continuity. Based on input from our top-performing MSPs, we prepared the MSP Guide to help you navigate the security landscape and build stronger, security-focused relationship with your customers.

What you’ll learn in this guide:

  • How to Identify High-Value Customers: Prioritize engaging with existing customers. Gain insight into industries more prone to security exposure and the right stakeholders to engage.
  • Framing the Security Conversation: Make your conversation with customers specific and quantitative to their environment. Easily demonstrate their Microsoft Secure Scores and share real-world insights to highlight common risks.
  • Offer a Comprehensive Assessment: Provide your customers with a thorough security assessment, showcasing the value of engaging with a security service provider like yourself. Offer prescriptive recommended next steps to address potential vulnerabilities.
  • Drive Recurring Revenue: Encourage customers to invest in a Managed Security Service Offering that includes monitoring, remediation, and continuous security management, scalable to their business needs. Use or adapt the provided 3-tier services packaging to transparently showcase the value of working with you as their trusted security service provider.
*Eric Goldstein, EA Director for Cybersecurity. “Accelerating Our Economy Through Better Security: Helping America’s Small Businesses Address Cyber Threats.” CISA. 2 May 2023.