IT Knowledgebase Articles

How to downgrade your converted Alcatel SpeedTouch 510 ADSL modem back to the Pro model?

Last Update: Nov 19, 2024

How to downgrade your converted Alcatel SpeedTouch 510 ADSL modem back to the Pro model? This document describes how you can configure an Alcatel SpeedTouch Pro ADSL modem and downgrade it from the 510 model to the Pro model. This method will work if the following assumption is true: Your modem was basically a Home…

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Do NOT upgrade your disks from Basic to Dynamic by using a custom made MMC!

Creating your own console is a very handy tool, but don’t use it to upgrade a system or boot partition to dynamic disk! On  a W2K/XP machine, when you click ‘Yes, restart’ at the prompt, then the MMC in the background will ask you to save its settings, immediately following an ‘End task’ dialog. Somehow,…

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How can I easily administer DNS servers by using the command prompt?

Last Update: Nov 19, 2024

A GUI interface is great for novice administrators but is cumbersome if you have to perform the same task over and over again. Command line tools can be more efficient than GUI tools. Dnscmd.exe is one of the support tools from Support.cab, which is located in the support’tools directory on the Windows 2000 CD. Dnscmd…

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Sometimes when I use DCPROMO to install AD and the DNS service on my Windows 2000 Server, it does not create the correct entries in the zone database. Why?

After you run Dcpromo.exe and Windows 2000 automatically installs and configures the Domain Name System (DNS), the primary DNS server is left as the current DNS server. This causes Netlogon error messages that are related to DNS registration not working. For example: Event Source: NETLOGON Event Category: None Event ID: 5781 Date: Time: User: Computer:…

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Why do I get lots of 407 and 408 Event IDs in my DNS event log?

If you also have NAT installed on the same server that hosts the DNS server, you will get these errors. NAT has a DNS Proxy setting that enables DHCP clients to direct DNS queries to the NAT server. The client DNS queries are then forwarded to the NAT server’s configured DNS server. The DNS Proxy…

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How can I display the Spam Confidence Level (SCL) score in Outlook Web Access (OWA)?

Last Update: Dec 03, 2024

Microsoft Exchange Intelligent Message Filter is a product developed by Microsoft to help companies reduce the amount of unsolicited commercial e-mail (UCE), or spam, received by users. You can read more about IMF on the Block Spam with Exchange 2003 Intelligent Message Filter page. When an external user sends e-mail messages to an Exchange server with…

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How can I display the Spam Confidence Level (SCL) score in Outlook 2003?

Last Update: Jul 29, 2025

Microsoft Exchange Intelligent Message Filter is a product developed by Microsoft to help companies reduce the amount of unsolicited commercial e-mail (UCE), or spam, received by users. You can read more about IMF on the  page. When an external user sends e-mail messages to an Exchange server with Intelligent Message Filter enabled, IMF evaluates the…

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Display Phantom Drivers in Windows 2000/XP/2003

Last Update: Dec 03, 2024

How can I display hidden (phantom) drivers in Windows 2000/XP/2003? There are times when you’ll need to manually remove old, obsolete, hidden (phantom) drivers from your system. Looking in Device Manager does not show all the installed drivers, just the ones that are configurable by the GUI. (Before) (After) To force your system to display…

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How can I prevent users from writing to USB removable disks (USB flash drives) by using Group Policy (GPO)?

Last Update: Dec 03, 2024

USB removable disks (also known as flash drives or “Disk on Key” and other variations) are quickly becoming an integral part of our electronic life, and now nearly everybody owns one device or another, in forms of small disks, external hard drives that come enclosed in cases, card readers, cameras, mobile phones, portable media players…

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How can I prevent users from writing to USB removable disks (USB flash drives)?

Last Update: Dec 03, 2024

USB removable disks (also known as flash drives or “Disk on Key” and other variations) are quickly becoming an integral part of our electronic life, and now nearly everybody owns one device or another, in forms of small disks, external hard drives that come enclosed in cases, card readers, cameras, mobile phones, portable media players…

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