So, your organization has decided to use Microsoft Teams as a collaboration solution to help you be more productive as a business. You are not alone. Teams is Microsoft’s fastest growing business application of all time, with more than 300 million users globally. But how do you make the most of the application to ensure your collaboration is as efficient as possible? Well, combining Microsoft Teams and telephony could help you. Telephony is still – alongside email – the most popular communication channel used by businesses for both internal and external communication.