Improve Microsoft Copilot ROI with Persona-Based Training
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In this episode of UnplugIT, Stephen Rose talks to Jennifer Mason, Vice President Workforce Transformation & Learning at Planet Technologies, at the Microsoft 365 Community Conference about how organizations can get users to adopt Microsoft Copilot and help them get a ROI with the right kind of training.
Episode overview
In this episode from the Microsoft 365 Community Conference in Orlando, Florida, Stephen Rose talks to focusing on community engagement and learning about Microsoft products.
Stephen Rose hosts the podcast episode from the Microsoft 365 Community Conference, emphasizing the importance of community and collaboration in solving issues related to Teams, SharePoint, OneDrive, and Copilot.
Keynote Highlights: Jeff Teper delivered a keynote with exciting announcements and demos about the future of Microsoft products, including Teams, Viva, and Copilot.
Interview with Jennifer Mason: Jennifer Mason discusses the excitement and concerns attendees have about adopting new technologies like Copilot, highlighting the human aspect of technology adoption.
Prompt Engineering Insights: Jennifer Mason’s session on prompt engineering revealed that different personas approach prompts differently, leading to an “aha” moment for many attendees.
Community Importance: Jennifer Mason and Stephen Rose stress the value of community in sharing best practices, learning from others, and fostering friendships within the IT professional community.
Resources and Connections: Jennifer Mason encourages listeners to connect with her on LinkedIn and explore resources on adoption.microsoft.com to find and engage with their community.