AI Can Now Fix Outages While You Sleep. Are Enterprises Ready?

Petri Dish

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AI agents can now write code, investigate incidents, and in some cases resolve IT problems before anyone is even aware there’s an issue. But how close are we really to autonomous IT? In this episode, I sit down with Karthik Sj, Chief AI Officer at LogicMonitor, to explore how AI is moving beyond chatbots into systems that can monitor, diagnose, and act on their own. We discuss why some organizations are embracing this shift faster than others, where automation can go wrong, and why the biggest obstacle to AI adoption might not be the technology itself.

Thanks to Cayosoft for sponsoring this episode!

Russell Smith

Russell Smith, the Editorial Director at Petri IT Knowledgebase, has over two decades of hands-on experience in IT, in both small business settings and government IT infrastructure projects. Russell started writing for Windows IT Pro Magazine in the early 2000s. Since then, he has contributed insights to various IT publications, including Petri and CDW. His authoritative voice has resonated across industry blogs, where he dissects complex topics into an ‘easy read’. Russell has authored over a thousand articles, each a testament to his depth of knowledge. His expertise doesn’t stop there: he wrote a book on Privilege Management and co-authored another for Microsoft’s MOAC series. Moreover, Russell’s commitment to education shines through in the courses he crafted for Pluralsight. He is also presenter on his own YouTube channel, This Week in IT, and the current presenter of Petri Dish.