Opinion

How Exchange Online Processes Journal Reports for Protected Email

by Tony Redmond

Office 365 tenants often want to journal email from Exchange Online mailboxes. Things become a little more complicated when protected email is involved, but Exchange can decrypt protected messages and create journal reports with attachments containing the original encrypted message and a decrypted copy. That should be enough for journaling systems to process the journal reports and import messages into their repositories.

Inconsistencies in Microsoft 365 Licensing for Security and Compliance

with 1 Comment by Tony Redmond

The new licensing guidance for Microsoft 365 security and compliance features is welcome, but as is probably inevitable, some inconsistencies exist that need to be probed and discussed, and hopefully resolved by Microsoft in the long run. Why do DLP policies for Teams need E5 licenses? Why does applying a default retention label to a SharePoint library need E5? There's lots to discuss about issues Microsoft should fix.

On-Premises Exchange Not Going Away Just Yet

with 2 Comments by Tony Redmond

A Microsoft employee commented that Exchange 2019 is the last on-premises version, something that would bring the era of Exchange to a close after 25 or so years. Perhaps that's the case, and certainly there's been a huge transition of email workload to Exchange Online. But is an opinion expressed by a single Microsoft employee enough to tell us what will happen over the next few years?

Economic Impact Study Says Outlook Mobile is Good. How Surprising!

with 2 Comments by Tony Redmond

A Forrester Research study sponsored by Microsoft concludes that the deployment of Outlook Mobile brings big benefits for organizations. Given the funding source, the outcome is hardly surprising. But like with all similar reports, the important thing is to view the findings through the lens of your organization to understand the good points and discard the marketing messages. In a nutshell, all your need to understand is that Outlook mobile is the best mobile email client for Exchange Online.

Looking into the Future With the Fluid Framework Preview

with 1 Comment by Tony Redmond

Microsoft has made a preview of the Fluid Foundation available for Office 365 users to try out. The preview demonstrates how components can work together to share information quickly. It is very focused on SharePoint Online at present, but Microsoft plans to make intelligent fluid components available in Teams, OWA, SharePoint, OneDrive, and Office apps. The preview raises some questions, but that's the nature of the beast.

Microsoft Working on Outlook Cloud Signatures

with 2 Comments by Tony Redmond

The news that Microsoft is working on cloud signatures for Outlook for Windows is welcome. The venerable Outlook client has long stored its signature information in the system registry, which makes it hard to move signatures from PC to PC. On the other hand, OWA stores its signatures in mailboxes, so the same signature is used no matter where you log in. Of course, OWA is a simpler client (no profiles, for instance), but it should be eminently possible to store everything Outlook needs in the cloud. At least for Outlook clients connected to Exchange Online...

Teams Certificate Outage Causes Office 365 Tenants Concern

by Tony Redmond

The fact that the Teams outage on 3 February was caused by an expired authentication certificate is enough to cause Office 365 tenants to ask why such a thing happened. Teams is built on top of a lot of Office 365 and Azure components, so it's not altogether surprising that issues happen in what is a very complex infrastructure spread around the world. But given Microsoft's hyped focus on DevOps, you would have thought that something as fundamental as an expired certificate would have been picked up and fixed before it caused customer disruption.