Opinion

Microsoft 365, Artificial Intelligence, and Privacy

by Tony Redmond

Last November, Microsoft experienced a great deal of criticism from privacy campaigners following the introduction of the Productivity Score feature. The resulting hubbub evolved into a PR issue which caused Microsoft to abandon display of individual user details, even if the data is easily available and widely used elsewhere inside Microsoft 365. In a nutshell,… Read More

Looking at Microsoft 365 Priority Accounts Again

by Tony Redmond

Removing Puzzlement Last month I reported my puzzlement about Microsoft’s announcement of priority accounts. I couldn’t figure out what value these accounts brought to the table, especially as they were targeted solely at tenants with more than 10,000 accounts with more than 50 active Exchange Online users. My report was based on details in a… Read More

Should Teams Include Outlook?

by Brad Sams

On this edition of the Enterprise Dish, Teams has become the collaboration hub for Microsoft 365 but it doesn't include email...but should it? Dux and Brad dive into this topic as well as relevant news in the Microsoft 365 universe too. Links talked about: Diffusion of Innovation and Ulysses Relief Efforts in the Philippines 

Botched Microsoft Update to Teams Retention Causes Customer Heartburn

by Tony Redmond

No Data Compromised but Bad Day for Teams Retention Alarm bells went off on Thursday, October 29 when administrators in several tenants noticed that retention policies created to process Teams chat messages were apparently applied to Exchange mailboxes. Microsoft subsequently issued incident EX225368 “Admins may see Microsoft Teams retention policies unexpectedly update to Exchange Online… Read More