Opinion

The Problem with Office 365 Backups

with 2 Comments by Tony Redmond

ISVs are sometimes criticized because their backup products don't do a great job of handling Office 365 data. That might be true, but the real issue is the lack of APIs delivered by Microsoft. The available APIs are rooted in an on-premises heritage and don't cover apps like Teams which knit together multiple cloud components. Future developments will increase the challenge.

How Exchange Online Processes Journal Reports for Protected Email

by Tony Redmond

Office 365 tenants often want to journal email from Exchange Online mailboxes. Things become a little more complicated when protected email is involved, but Exchange can decrypt protected messages and create journal reports with attachments containing the original encrypted message and a decrypted copy. That should be enough for journaling systems to process the journal reports and import messages into their repositories.

Inconsistencies in Microsoft 365 Licensing for Security and Compliance

with 1 Comment by Tony Redmond

The new licensing guidance for Microsoft 365 security and compliance features is welcome, but as is probably inevitable, some inconsistencies exist that need to be probed and discussed, and hopefully resolved by Microsoft in the long run. Why do DLP policies for Teams need E5 licenses? Why does applying a default retention label to a SharePoint library need E5? There's lots to discuss about issues Microsoft should fix.

On-Premises Exchange Not Going Away Just Yet

with 2 Comments by Tony Redmond

A Microsoft employee commented that Exchange 2019 is the last on-premises version, something that would bring the era of Exchange to a close after 25 or so years. Perhaps that's the case, and certainly there's been a huge transition of email workload to Exchange Online. But is an opinion expressed by a single Microsoft employee enough to tell us what will happen over the next few years?

Economic Impact Study Says Outlook Mobile is Good. How Surprising!

with 2 Comments by Tony Redmond

A Forrester Research study sponsored by Microsoft concludes that the deployment of Outlook Mobile brings big benefits for organizations. Given the funding source, the outcome is hardly surprising. But like with all similar reports, the important thing is to view the findings through the lens of your organization to understand the good points and discard the marketing messages. In a nutshell, all your need to understand is that Outlook mobile is the best mobile email client for Exchange Online.