Change Management

The Need to Manage Office 365 Feature Deprecations

by Tony Redmond

Everyone gets very excited about new Office 365 features, but how do we handle the dark side of change - deprecated features and functionality? The answer is that we probably don't do such a good job of managing features out of tenants. Maybe it's not the most exciting topic or work to do, but the simple fact is that deprecations happen and will continue to happen.

Adoption and Change Management: Two Sides of the Office 365 Card

by Tony Redmond

Adoption and Change Management are often discussed when companies move to cloud services, including Office 365. How quickly can we adopt the new services and how can we manage change? As it happens, Microsoft is extremely interested in driving customer adoption, so much so that this can cause problems with change management simply because so much change happens so quickly insist Office 365. As we discuss here, a structured approach to change management helps.