
close
close
MC286563 – In addition for Calling Plans and Direct Routing, Microsoft is introducing Operator Connect as third option for integrating PSTN calling capabilities in Teams.
Microsoft did work closely with key operator partners worldwide for integrating their infrastructure to make it simple to integrate operator services in Teams, with close to none configurations required.
advertisment
Operator Connect enables Teams administrators to select the operator of their choice and then enable them for number provisioning in their tenant, and it is now moving to general availability together with several operators.
This is rolling out to Microsoft Teams service.
This message is associated with Microsoft 365 ID: 87546.
When this will happen
advertisment
Microsoft will begin rolling this out in late September and expect to complete rollout early October.
How this will affect your organization
From the Voice section in Teams Admin Center, a new Operators section will be available to enable Teams administrators to select the operator of their choice from one to multiple countries.
This enables an operator to upload telephone numbers to your tenant. Once you’ve acquired them with the operator of your choice, these numbers will be represented on the Phone numbers page. Teams administrators can assign them to users, or Auto Attendant and Call Queues, which will then be enabled for PSTN calling.
advertisment
Assignment can also be performed from the users page.
What you need to do to prepare
Teams administrator can prepare their environment for testing Operator Connect with the following steps:
Learn more:
Please see applicable guidance to plan for Operator Connect here.
More from Petri Staff
advertisment
Petri Newsletters
Whether it’s Security or Cloud Computing, we have the know-how for you. Sign up for our newsletters here.
advertisment
More in Teams
M365 Changelog: (Updated) Microsoft Bookings - SMS notifications for booking appointments
May 16, 2022 | Petri Staff
M365 Changelog: 1:1 VOIP and PSTN call recording and transcription in Calls App V2
May 3, 2022 | Petri Staff
M365 Changelog: Microsoft Teams: Casting from Teams desktop client to Microsoft Teams Rooms
Apr 30, 2022 | Petri Staff
M365 Changelog: Improved Teams Guest User Usability (previously posted as MC300029)
Apr 30, 2022 | Petri Staff
Most popular on petri
Log in to save content to your profile.
Article saved!
Access saved content from your profile page. View Saved
Join The Conversation
Create a free account today to participate in forum conversations, comment on posts and more.
Copyright ©2019 BWW Media Group