M365 Changelog: (Updated) Microsoft 365 admin center: Creating more granular email notifications for Service issues

MC335614 – Updated May 10, 2022: Microsoft has updated the rollout timeline below. Thank you for your patience.

Microsoft is adding the ability to subscribe to separate email notifications for the different types of service issues that show up on the Service Health dashboard. Currently admins can enroll in email notifications for incidents and advisories, Microsoft is adding additional granularity for admins to subscribe to Microsoft service issues and issues occurring within your organization that require admin action.

This message is associated with Microsoft 365 Roadmap ID 91627.

When this will happen:

This feature will start rolling out in late February and Microsoft expect the rollout to be completed by mid-May (previously late April).

How this will affect your organization:

Admins will now have greater granularity of the email notifications they receive based on the type of issue within in the Service Health Dashboard. If your tenant is eligible, you will now see the following options to include these issue types for email notifications:

  • Incidents
  • Advisories
  • Issues in your environment that require action (New)
  • Issues with priority accounts (New)

If you are currently subscribed to receive either Incidents or Advisories you will automatically be subscribed to the two new options automatically as to not disrupt any notifications you currently receive.Granular Email Notifications
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What you need to do to prepare:

No specific action required. You can learn more about these types of issues here: Exchange Online monitoring for Microsoft 365.

Additional information