MC584218 – Direct email notifications are sent to users who are assigned a pre-configured administrator role in an impacted Dynamics 365 or Power Platform environment, or Microsoft Dynamics 365 Lifecycle Services (LCS) project or environment.
To ensure that the administrators receive email notifications in alignment with our existing notification policy, please ensure that the correct roles are assigned, or additional email addresses have been added to the “Additional Notification” list via PowerShell.
What actions do I need to take?
Please review the “Manage email notifications to admins” article and ensure your admins and additional users are assigned the appropriate roles.
If you want additional recipients who are not System administrators in Dataverse or assigned administrator roles in LCS to receive direct email communications, please see use the PowerShell cmdlets to add those email addresses to the “Additional Notification” field of the environment.
Additional resources:
Service incident and change communications are primarily posted to the Microsoft 365 Service health dashboard and the Message center. More information about our service communications can be found here: Policies and Communications for Power Platform and Dynamics 365 Services.
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