Starting October 15th, Exchange Online will reject emails with multiple From addresses without a Sender header, to comply with RFC 5322. Organizations should ensure a single address in the Sender header to avoid non-delivery reports (NDRs) with error code 550 5.1.20. Feedback on this change is welcomed.
MC886603 – Updated February 14, 2025: Microsoft is proactively opting tenants out of the rollout that were detected as sending high volumes of emails exhibiting multiple From addresses without a Sender address header. These exempted senders will only be able to send emails exhibiting multiple From addresses without a Sender address header to recipients belonging to the same tenant as the sender. Microsoft will provide a subsequent update by the end of March with an updated timeline for tenants that are opted out.
Starting February 3 (previously December 1), we’re going to start gradually dropping messages that have multiple From addresses (also known as P2 From headers) without a Sender header from being processed via Exchange Online.
If Microsoft sees significant traffic exhibiting multiple From addresses (P2 From headers) without a Sender header in your tenant in the month of September, Microsoft will send you a Message Center Post by October 15th alerting you and providing some sample message IDs.
Microsoft doing this to comply with RFC 5322 (https://www.rfc-editor.org/rfc/rfc5322#section-3.6.2) which mandates the Sender header to be present and contain a single address if the From header has more than one address. Noncompliance with this could be exploited by attackers, allowing them to impersonate a sender address by misleading the client into using the From header to determine the sender instead of the Sender header.
When this will happen:
February 3, 2025 (previously December 1st)
Microsoft is delaying the rollout start date from December to February 3rd 2025 in order to provide more time to customers for investigating messages exhibiting multiple P2 From Addresses without a Sender Address.
Most of the traffic exhibiting multiple P2 From Addresses without a Sender Address will be inbound spam destined for your tenant sent by malicious spammers on the internet.
Some customers are sending legitimate emails with this malformed header configuration. On October 15, Microsoft sent a targeted MC post to customers showing high volumes of messages exhibiting multiple P2 From Addresses without a Sender Address as they may be impacted by this change.
For investigating if you will be impacted by this change, focus your investigation on messages sent using On Premises Inbound Connectors to Exchange Online. Authenticated mail submission is not impacted because submitting messages like this using those submissions are not allowed (Graph, Outlook clients, SMTP AUTH Client Submission).
How this affects your organization:
If email clients including devices and applications that you use to send messages, do so using multiple From addresses but without a Sender address header after December 1st, you will get an NDR error code 550 5.1.20 “Multiple From addresses are not allowed without Sender address’”.
What you can do to prepare:
When this change is in effect, if you need to send a message that has more than one email address in the From field, make sure that you have a single email address in the Sender header.
If you expect this change to cause any issues for your organization, please share that feedback.
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