M365 Changelog: (Updated) Ratings and Reviews for Apps on Teams now Available

MC676296 – Updated October 16, 2023: Microsoft has determined that we will not be rolling this out to GCC organizations at this time. We will communicate via Message center when we are ready to proceed. We apologize for any inconvenience.

Microsoft is announcing the upcoming launch of the “Ratings and Reviews” feature for apps on Microsoft Teams. This new addition will empower users to view feedback from customers for apps from Microsoft and other third party app publishers. Users can also provide feedback on apps they’ve installed, and by default these reviews will be marked as anonymous. Not only this, but app publishers will also have the capability to respond to these reviews via the Partner Center, thereby enabling a new mode of communication between partners and end users. Furthermore, this experience is powered by Microsoft AppSource’s Ratings Service, hence ensuring the availability of reviews on the AppSource website as well as the Teams client experience. This feature is part of our continuous effort to enhance user experience and transparency within the Teams environment. 

This message is associated with Microsoft 365 Roadmap ID 122300

When this will happen:

Standard Release: Microsoft will begin rolling out in mid-October 2023 and expect to complete rolling out in late October 2023.

How this will affect your organization:

Users can now leverage customer sourced feedback for apps that they wish to install on Teams, thereby aiding their app discovery and installation experience. 

What you need to do to prepare:

No action item is needed on behalf of the IT Admin for enabling this feature. This experience is controlled by the Optional Connected Experiences, and can be turned off by referring to this documentation.