M365 Changelog: (Updated) Microsoft Viva Engage: Viva Engage question post update – Aug 15, 2024

Summary

The message details updates to Microsoft Viva Engage, including a two-part question post structure for clarity and an option to add code snippets to various post types. The rollout is expected to complete by early April 2024. It also advises updating training and documentation accordingly.

MC714521 – Updated August 15, 2024: Microsoft has updated the rollout timeline below. Thank you for your patience.

Microsoft is making two changes to posts in Viva Engage:

Changes to question post type

  • Viva Engage is updating its questions to include two parts: a required field for the main question and an optional larger field for extra details. This change will enhance the clarity and readability of the question title, making it easier to scan and read. Additionally, the optional larger field allows users to provide additional context and details. 

New formatting capability: code snippets

  • Users will be able to add code snippets to their posts, discussions, replies, questions, polls, and praises on Viva Engage. Additionally, if customers are licensed for Answers in Viva Engage, this feature will also be available when asking questions on Answers. To add code snippets, locate the new button on the publisher command bar.

This message is associated with Microsoft 365 Roadmap ID 376700 and 378778

When this will happen:

Worldwide: Microsoft will begin rolling out early March 2024 and expects to complete by late September 2024 (previously late July). 

How this will affect your organization:

Community admins will retain the ability to convert question posts to discussion posts and vice versa. When thread starters change their post from a discussion to a question, they must also fill in the required question field to finalize this change.

What you need to do to prepare:

You may consider updating your training and documentation as appropriate.