M365 Changelog: Microsoft Teams: Auto Attendant will be integrated with main Address Book search

MC785026 – At Microsoft, Microsoft is committed to providing a consistent user experience across our products and protecting your data. As part of this commitment, Microsoft is integrating Auto Attendant search with the main Address Book search of Microsoft products. After this rollout, Auto Attendant Address Book search results will be aligned with Microsoft Exchange, Microsoft Teams, and other Microsoft product searches, and your tenant Address Book settings in Exchange will start to affect searches performed via Auto Attendant service.

When this will happen:

General Availability (Worldwide): Microsoft will begin rolling out late May 2024 and expects to complete by late June 2024.

General Availability (GCC High): Microsoft will begin rolling out early June month 2024 and expects to complete by late July 2024.

How this will affect your organization:

Here’s an example of how your tenant Address Book settings affect searches performed with the Auto Attendant service after the rollout: If users in your Address Book have the property HiddenFromAddressListsEnabled = true, then an Auto Attendant search will not return these users, similar to the Address Book search experience in Exchange, MS Teams, and other Microsoft products.

You can learn more about hiding and unhiding users from the Address Book: Manage address lists in Exchange Online | Microsoft Learn.

You can learn more about Auto Attendant searches: Auto attendant and Call queue dialing and voice recognition reference – Microsoft Teams | Microsoft Learn

What you need to do to prepare:

This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to update any relevant documentation as appropriate.