M365 Changelog: Improvements to Service Health Dashboard and Incident Communications

MC253493 – Microsoft is updating the Service Health dashboard to make it quicker and easier to find out about active issues of the services

This message is associated with Microsoft 365 Roadmap ID 80175

When this will happen:

The updates to the Service Health page will start to roll out in early May and Microsoft expects to complete the rollout by the end of June.

How this will affect your organization:

The Service Health dashboard will have a new user experience aimed to make it quicker and easier to find out about active issues of the services. The new view will show the Incidents and advisories displayed directly on the landing page of the Service Health dashboard. For high impacting incidents Microsoft will continue to provide the regular updates but now in addition to those Microsoft will also provide smaller and more frequent updates intermixed with the regular updates labeled as quick updates in the details panel.

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What you need to do to prepare:

 You might want to notify your users about this new capability and update your training and documentation as appropriate.