M365 Changelog: (Updated) Pin a chat message

MC317764 – Updated March 22, 2022: Microsoft has updated content below for clarity. Thank you for your patience.

This new feature will enable users to pin a specific message and provide chat members with quick access to critical content whenever it’s needed. Microsoft originally announced this feature in MC272167 (July ’21) and apologize for not communicating sooner about the change in schedule.

This message is associated with Microsoft 365 Roadmap ID: 82584.

When this will happen:

Microsoft will begin rolling this out in mid-February and expect to complete rollout late April (previously late February).

How this will affect your organization:

Any member of a chat will be able to pin/unpin any specific chat message to the top of the chat header, for all members to see. Users can click on the pinned message to go to the original message in the chat thread. Currently, only a single message can be pinned at a time.

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What you need to do to prepare:

Review the changes and assess the impact for your organization. Additionally, you may consider updating your training and documentation as appropriate.