M365 Changelog: Teams admin center: Update to call management settings

MC354160 – A new update to Teams admin center will extend the ability of an Admin to configure the call management capabilities for end-users. The existing call management capabilities of call delegation and group call pickup are being extended to also include the ability to manage an end-user’s call forwarding and simultaneous ringing settings as well.

When this will happen:

The enhancement to Teams admin center is scheduled to begin rolling out to tenants in early April and is expected to be completed by early May.

How this will affect your organization:

With this update, the user experience of Teams admin center has been updated in order to accommodate the additional capabilities in the user detail page. Admins can view this by clicking on “Manage Users”, selecting a user who is assigned a phone system license, and clicking the “Voice” tab in the user detail page. While configuration for call delegation and group call pickup is still present, the group call pickup membership list is now accessed by choosing “Group call pickup” as a destination and clicking “Manage call group”.

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What you need to do to prepare:

This change will happen automatically and no preparation is required by Admins.

Additional information