M365 Changelog: (Updated) Microsoft EHR Connector – Auto updating public keys for EHR connector enabled virtual visits

MC574383 – Updated August 17, 2023: Microsoft has updated the rollout timeline below. Thank you for your patience.

This feature update will allow Microsoft Teams EHR Connector to automatically supply Epic EHR systems with customer specific public keys for OAuth2 authentication during EHR Connector meeting launches. This differs from the pre-existing workflow where public keys were manually uploaded into Epic. By automating this process, the feature provides reliability and security improvements by allowing more frequent automated rotation of certificates by avoiding manual steps in the rotation process.

When this will happen:

Preview: Microsoft will begin rolling out mid-June and expect to complete in late June. The preview period will be until late July.

Standard Release: Microsoft will begin rolling out late July (previously early July) and expect to complete by late August 2023 (previously early August).

How this will affect your organization:

Microsoft will be enabling this update in your test environment in the week of June 19th and are requesting you to try launching some test meetings from your test environment. You can do testing activity anytime between June 19th – June 30th. Your testing will help ensure a smooth upgrade as part of this rollout and minimize any risks/unknown issues with the virtual visits in your production env. Please note that this is a maintenance activity and not a new feature.

This update will go into production in the week of July 10th.

What you need to do to prepare:

No action is needed from the customer besides testing activity mentioned above.