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Windows 7 does not return from Sleep

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    Vuotto
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    #162657

    I have a laptop that will go into sleep mode but when you try and return it from sleep you get a black page and no response. The only option is to power it down and then back on and you end up losing whatever you were working on when you went to sleep mode. I ran the MS memory diagnostic and it says all memory passed. I lookin the event viewer and it looks like there is a blue screen error that is happening either just as it goes to sleep or just when you try to bring it back. Any ideas what might cause this?

    I’ve also recently done a bios update, but this was happening prior to that.

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