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W2k Server BlueScreen, ntoskrnlmp.exe

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    salorob
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    #129799

    Goodday!

    I have a serious problem with a Windows 2000 Server, SP4. (HP/COMPAQ)

    All of a sudden, i cannot login anymore in the console, or via RDP without the machine giving me a Blue screen, and dumping Memory.dmp/minidmp. Without any update, installation of driver, of other change made.

    Spent some time, trying to disasble services, booting safe mode (w/wo networking), (even last-known good), changing memory, or other cards, cleaning processor, but nothing seems to help login on anymore. The server seems to be working, Exchange, Progress Db server, and fileserver functions al work fine.

    Minidmp saying probable couse is ntoskrnl.exe, which is quite general ofcourse, the memory.dmp file is saying: probably caused by : ntkrnlmp.exe ( nt!IoWMISuggestInstanceName+1b27f )

    Unfortuntately i cant seem tot get ALL the symbol files right, but most of them are loaded now, giving me this -v analyse.

    Does anyone have any clue of where to go from here, i actualy dont know it anymore…

    Thanx in advance,

    Robert

    MODULE_NAME: nt

    FAULTING_MODULE: 80400000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 3ee650b3

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 – De instructie op 0x%08lx verwijst naar geheugen op 0x%08lx. Een lees- of schrijfbewerking op het geheugen is mislukt: %s.

    FAULTING_IP:
    nt!IoWMISuggestInstanceName+1b27f
    805214ed 8b04f8 mov eax,dword ptr [eax+edi*8]

    EXCEPTION_PARAMETER1: 00000000

    EXCEPTION_PARAMETER2: 00000ff8

    READ_ADDRESS: unable to get nt!MmPoolCodeEnd
    unable to get nt!MmSpecialPoolEnd
    unable to get nt!MmPagedPoolEnd
    unable to get nt!MmNonPagedPoolEnd
    unable to get nt!MmNonPagedPoolStart
    unable to get nt!MmSpecialPoolStart
    unable to get nt!MmPagedPoolStart
    unable to get nt!MmNonPagedPoolExpansionStart
    unable to get nt!MmPoolCodeStart
    00000ff8

    DEFAULT_BUCKET_ID: WRONG_SYMBOLS

    BUGCHECK_STR: 0x1E

    LAST_CONTROL_TRANSFER: from 80467215 to 8042f2fc

    STACK_TEXT:
    bfd5f924 80467215 bfd5f940 00000000 bfd5f994 nt!KeTerminateThread+0xd0e
    bfd5fa0c 8051fab3 e1013e88 ffffffff e1013e88 nt!Kei386EoiHelper+0x47d
    bfd5fa24 80522c7e e1013e88 002a8350 e129f614 nt!IoWMISuggestInstanceName+0x19845
    bfd5fa68 8052287f e1013e88 00286610 e129f614 nt!IoWMISuggestInstanceName+0x1ca10
    bfd5fab4 805226cc e15fc000 00000400 00000002 nt!IoWMISuggestInstanceName+0x1c611
    bfd5fb60 804d89e6 0000070c bfd5fc10 000a001f nt!IoWMISuggestInstanceName+0x1c45e
    bfd5fc64 80415139 bfd5fd64 e1013e88 80512c01 nt!NtDuplicateObject+0x1264
    bfd5fd44 80466389 00000708 00000007 00000000 nt!ExReleaseResourceLite+0xbb
    bfd5fd68 00000000 00000000 00000000 00000000 nt!KiReleaseSpinLock+0xba9

    STACK_COMMAND: .bugcheck ; kb

    FOLLOWUP_IP:
    nt!IoWMISuggestInstanceName+1b27f
    805214ed 8b04f8 mov eax,dword ptr [eax+edi*8]

    SYMBOL_NAME: nt!IoWMISuggestInstanceName+1b27f

    FOLLOWUP_NAME: MachineOwner

    IMAGE_NAME: ntkrnlmp.exe

    BUCKET_ID: WRONG_SYMBOLS

    Followup: MachineOwner
    ———

    [/CODE][CODE]MODULE_NAME: nt

    FAULTING_MODULE: 80400000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 3ee650b3

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 – De instructie op 0x%08lx verwijst naar geheugen op 0x%08lx. Een lees- of schrijfbewerking op het geheugen is mislukt: %s.

    FAULTING_IP:
    nt!IoWMISuggestInstanceName+1b27f
    805214ed 8b04f8 mov eax,dword ptr [eax+edi*8]

    EXCEPTION_PARAMETER1: 00000000

    EXCEPTION_PARAMETER2: 00000ff8

    READ_ADDRESS: unable to get nt!MmPoolCodeEnd
    unable to get nt!MmSpecialPoolEnd
    unable to get nt!MmPagedPoolEnd
    unable to get nt!MmNonPagedPoolEnd
    unable to get nt!MmNonPagedPoolStart
    unable to get nt!MmSpecialPoolStart
    unable to get nt!MmPagedPoolStart
    unable to get nt!MmNonPagedPoolExpansionStart
    unable to get nt!MmPoolCodeStart
    00000ff8

    DEFAULT_BUCKET_ID: WRONG_SYMBOLS

    BUGCHECK_STR: 0x1E

    LAST_CONTROL_TRANSFER: from 80467215 to 8042f2fc

    STACK_TEXT:
    bfd5f924 80467215 bfd5f940 00000000 bfd5f994 nt!KeTerminateThread+0xd0e
    bfd5fa0c 8051fab3 e1013e88 ffffffff e1013e88 nt!Kei386EoiHelper+0x47d
    bfd5fa24 80522c7e e1013e88 002a8350 e129f614 nt!IoWMISuggestInstanceName+0x19845
    bfd5fa68 8052287f e1013e88 00286610 e129f614 nt!IoWMISuggestInstanceName+0x1ca10
    bfd5fab4 805226cc e15fc000 00000400 00000002 nt!IoWMISuggestInstanceName+0x1c611
    bfd5fb60 804d89e6 0000070c bfd5fc10 000a001f nt!IoWMISuggestInstanceName+0x1c45e
    bfd5fc64 80415139 bfd5fd64 e1013e88 80512c01 nt!NtDuplicateObject+0x1264
    bfd5fd44 80466389 00000708 00000007 00000000 nt!ExReleaseResourceLite+0xbb
    bfd5fd68 00000000 00000000 00000000 00000000 nt!KiReleaseSpinLock+0xba9

    STACK_COMMAND: .bugcheck ; kb

    FOLLOWUP_IP:
    nt!IoWMISuggestInstanceName+1b27f
    805214ed 8b04f8 mov eax,dword ptr [eax+edi*8]

    SYMBOL_NAME: nt!IoWMISuggestInstanceName+1b27f

    FOLLOWUP_NAME: MachineOwner

    IMAGE_NAME: ntkrnlmp.exe

    BUCKET_ID: WRONG_SYMBOLS

    Followup: MachineOwner



    [/CODE]

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