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Voting & Tracking options : Outlook 2007

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    Hi,

    User has sent an email with Voting button “Approve;Reject” (voting and tracking option) to 6 managers so they can reply using voting button to approve/reject attached document.

    All managers has replied to email with voting button and sender has received reply from all, however when sender viewed the voting response, the response field shows status “Approve/reject” for only 2 recipient and for other 4 recipient the response filed status is empty.

    Our 1st line support replicated the issue with another set of users and the response field shows status “approve/reject” for all recipient.


    I am trying to know why the earlier email (sent to manager) didn’t show the response status for all recipients. I don’t think its known problem and neither sure it related to Outlook or something can be done by modifying setting on exchange server.

    Imp: the user will be sending the same sort of email every week and of course user don’t want to see the same issue.

    Appreciate anyone help.

    Outlook 2007 and Exchange Enterprise edition SP1.

    PS: Please find screen capture attached.

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