Unknown Devices in Control Panel

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    After many failed attempts to install an external faxmodem because it was not compatible with my OS Windows 8 64bit I have 4 unknown devices in my control panel which I have now discovered they are related to Dell Wireless 1703 Bluetooth pre-installed with my New Dell XPS 8500. I have uninstalled these unknown devices and even Bluetooth to get rid of them – they disappeared but on re-boot or restart all appeared again – Bluetooth and the unknown devices which now seem to have been integrated with Bluetooth are without a driver (Code 28) but details of drivers are:
    Bluetooth’ driver is working properly.
    Could anyone please inform me what to do to get rid of these unknown devices?
    At present I don’t have a Bluetooth hardware device – all I have is the software ready for Dell Wireless 1703 Bluetooth..

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