"unable to open the message for delivery"

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    goblins1
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    #126039

    Hi,
    We have Exchange 2003 & Symantec for Exchange installed on this Server.
    We send mails directly using our DNS service.
    We see a few messages once a day in my Exchange Server 2003 is being queue up and not sent immediately. I highlighted two of the emails in the queue box and this are the message I get below:
    “unable to open the message for delivery”
    When we open the the stuck queue & find the messages we see a red box mark of each them.All of these messages report after 2 days NDR.
    There is any option to release these messages & why its happen?

    Regards,
    Amir

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