unable to merge a deleted mailbox

[StilFari]

#154123

Hi,

Here is the situation:
Back in December, a contract was terminated, and someone in the IT department deleted the mailbox for that user, but disabled the account in the AD.
in March, the user came to work with us again, and he needed his mailbox back.
As I had not been made aware of that situation, i recreated his mailbox, and he started working.

A few days later, he came to see me to try and get his old emails back. As the person who deleted his mailbox did not make a backup on PST, i have to restore from the tapes.
So far so good. the DB is in the storage group, and it seems fine.

But when I try to merge, i always get an error that the mailbox does not exist.

I have tried with the GUI and using different commands from the shell.

We are using Exchange 2007 SP1, on a W2008 STD 64B

[PS] C:Windowssystem32>Restore-Mailbox -Identity “jp” -RSGDatabase “Recovery Storage GroupDATABASE” -RSGMailbox “deleted mailbox” -BadItemLimit 100 -GlobalCatalog “GCserver.cmpany.org”

cmdlet Restore-Mailbox at command pipeline position 1
Supply values for the following parameters:
TargetFolder: test

Confirm
Are you sure you want to perform this action?
Recovering mailbox content from the mailbox ‘deleted mailbox’ in the recovery
database ‘SERVERRecovery Storage GroupDATABASE’ into the
mailbox for ‘jp restore ([email protected])’. The operation can take a long time to
complete.
[Y] Yes [A] Yes to All [N] No [L] No to All Suspend [?] Help
(default is “Y”):Y
Restore-Mailbox : Error was found for jp restore ([email protected]) because: Error occurred in the step: Opening source mailbox. Failed to open mailbox by guid with
error: An unknown error has occurred., error code: -1056749260
At line:1 char:16

i tried to find a solution online, but none worked among those i found.

Can you help?

Thanks in advance,

[Author]

Posts