Un-restricting web access with no Admin password…

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    Hi everyone. I am (relatively speaking) a lay person when it comes to PC related things.
    My Mum was given a laptop by a friend who used it for work previously. That sounds dodgy :oops: , but it wasn’t, honest!!!!
    Her problem arises when she tries to access her external email accounts or do some internet banking. I think the security is set to disallow this type of internet access and I can’t reset it for her as I don’t have the admin password… And the bloke who passed it on can’t remember or can’t be bothered to find out :(
    When she first got the laptop I managed to establish a guest profile and password, so she can get in to use the internet and all the programs, but the former is restricted.
    Can anyone advise me as simply as possible what i should do to allow her free reign on accessing websites? I’d really appreciate a hand, the alternative is buying her a new one – :shock:
    Cheers!

    AL x

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