Trackball doesn’t work

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    I don’t yet understand whether this is is a software or hardware issue however, the trackball on my laptop appears not to work intermittently whilst when attaching an external USB mouse it works.

    The mouse pointer just does not move and the keyboard still works but for some applications and games I am using I need a trackball or a mouse at least.

    How do I go about troubleshooting the problem before I dismantle the laptop looking for a hardware problem that is probably phantom?

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