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"The information you were working on might be lost" constant error message

Home Forums Office Office 2007 General Issues "The information you were working on might be lost" constant error message

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  • Rajsuvi
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    #160830

    Hi all, need help troubleshooting the following issue:

    When closing Word 2007 (WinXP), the user gets the error

    “The information you were working might be lost. Microsoft Office Word can try to recover it for you.

    [Checkbox] Recover my work and restart Microsoft Office Word.”

    This error message comes up every time Word is closed…..

    The MS support forums suggest deleting/renaming the Normal.dot file but still no luck….. any other help …….

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