"The information you were working on might be lost" constant error message Share on Facebook Post on reddit Tweet on Twitter Share on LinkedIn Home › Forums › Office › Office 2007 General Issues › "The information you were working on might be lost" constant error message This topic has 2 replies, 3 voices, and was last updated 8 years, 7 months ago by megab0rt. Viewing 1 post (of 1 total) Author Posts RajsuviMember Feb 03, 2013 at 10:00 pm #160830 Hi all, need help troubleshooting the following issue: When closing Word 2007 (WinXP), the user gets the error “The information you were working might be lost. Microsoft Office Word can try to recover it for you. [Checkbox] Recover my work and restart Microsoft Office Word.” This error message comes up every time Word is closed….. The MS support forums suggest deleting/renaming the Normal.dot file but still no luck….. any other help ……. Author Posts Viewing 1 post (of 1 total) You must be logged in to reply to this topic.