• I am facing problem with Remote Tools and Remote Assistant.
• I have number of users (normal users) as Help Desk
• The Helpdesk users are using SMS Administrator Console on there workstation
• When the Helpdesk use Remote Assistant to conect to XXX workstation they get a message permeation denied
• And the same while using Remote Tools – Remote Control
(Please see the attached screenshot)
• when I add the Helpdesk users as domain admin or workstation local administrator it work fine but I can’t give them Domain Admin right and I can’t add them to more than 500 workstation as local administrator