System Management Server (SMS)

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    ebe75
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    #125903

    • I am facing problem with Remote Tools and Remote Assistant.
    • I have number of users (normal users) as Help Desk
    • The Helpdesk users are using SMS Administrator Console on there workstation
    • When the Helpdesk use Remote Assistant to conect to XXX workstation they get a message permeation denied
    • And the same while using Remote Tools – Remote Control
    (Please see the attached screenshot)
    • when I add the Helpdesk users as domain admin or workstation local administrator it work fine but I can’t give them Domain Admin right and I can’t add them to more than 500 workstation as local administrator

    Can you please advice

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