Send As issue

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    I have a user that has access to “Send As” from several mailboxes, however, when they go to compose a new mail message, the option to add a “from” line is no longer listed.
    The little down arrow next to options is no logner there, so Bcc can’t be added either.
    I believe they are using Word03 as their email editor
    Outlook 2003, 11.8118.8122, SP2

    any ideas would be helpfull aside from creating a new profile :-P

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