Restoring a Public Folder does not work. Still empty.

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    I have a customer who has an Exchange 2003 server (SBS) that has a Public Folder with Shared Contacts in it. I got a call from them earlier saying that the contacts were gone. The Public Folders are really only used for these Public Contacts which there are around 4000 of.

    I have restored several iterations of the pub1.edb and pub1.stm to no avail. Still no contacts. I’ve even gone back several months without any luck. These contacts change but only slightly from time to time when something changes on an individual contact. I went all the way back to a file from February and the file is the exact same size on EVERY version. Even if I restore from February, it still is empty.

    Is there some other issue that could cause the contacts in this folder to disappear? Because it seems weird that they were there this morning and now they are gone – plus the edb & stm files are the same size even from 2 months ago…

    I have logged on as Administrator and I still cannot see the contacts so I dont feel like it’s a permissions issue.

    Is there some other place these contacts might be stored other than PUB1? That is the only Public Folder repository on the entire box.

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