I’m baffled by a problem at one of my clients.
She uses the option in Word and Excel to send the document as a PDF.
If all works…she ends up with a pdf attachment in a blank email, ready to be sent, but every once in a while, the new blank email opens up partially, its almost as if the attachment is being displayed in the body of the email, bit only the to +/- 1cm and them email hangs.
Unfortunately i was unable to recreate this problem this morning whilst running Microsoft’s PSR tool, but hopefully I will be able to post a screenshot in the near future.
Herewith some details on the pc:
Core i5-3230M CPU at 2.6Ghz
4.00 GB Ram
Windows 8.1 64bit
Office 2013 Home and Business
Step 1: User left click on “File Tab (Button)” in “Project cost tracker1 – Excel”
Step 2: User left click on “Share (Tab Item)” in “Project cost tracker1 – Excel”
Step 3: User left click on “Email (Tab Item)” in “Project cost tracker1 – Excel”
Step 4: User left click on “Send as PDF (Button)” in “Project cost tracker1 – Excel”
Step 5: Here you may or may not end up with the pdf Attachment in the blank Mail
Any ideas ?
You must be logged in to reply to this topic.
Create a free account today to participate in forum conversations, comment on posts and more.